Privacy Policy

Last updated:

1. Introduction

This Privacy Policy describes how Trust Infotech Electronics LLC (“we”, “us”, or “our”) collects, uses, and protects personal data when you access or use Trust LIMS (the “Service”). This Service is an enterprise SaaS application intended for authorized business users.

2. Information We Collect

2.1 Information You Provide

  • Name
  • Business email address
  • Mobile number
  • Username or user identifier
  • Organization or company name

2.2 Information Collected Automatically

  • Login timestamps
  • IP address
  • Device and browser information
  • Usage and activity logs
  • System and audit logs

3. Purpose of Data Collection

  • User authentication and account management
  • Providing access to the Service
  • System security and audit logging
  • Monitoring service performance and usage
  • Customer support and issue resolution
  • Compliance with legal and contractual obligations

5. Data Storage and Retention

  • Data is stored securely using industry‑standard safeguards.
  • Personal data is retained only as long as necessary to provide the Service, meet contractual requirements, or comply with legal obligations.

6. Data Sharing and Transfers

We do not sell personal data.

Data may be shared only with:

  • Authorized service providers (e.g., hosting, monitoring)
  • Legal or regulatory authorities when required by law

All third‑party processors are contractually obligated to protect personal data.

7. Data Security

  • Access controls and least‑privilege principles
  • Encryption where applicable
  • Logging and monitoring
  • Regular security reviews

Despite these measures, no system can be guaranteed to be completely secure.

8. User Rights

Depending on applicable laws, users may have rights to:

  • Access their personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability

Requests can be submitted using the contact information below.

9. Children’s Privacy

The Service is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last updated” date at the top of this page.

11. Contact Information

Trust Infotech Electronics LLC
sales@trustitgroup.com